Shipping Policy

At The Aurora Trend, we aim to deliver your orders quickly and safely. This Shipping Policy explains our delivery times, costs, and related terms.

1. Processing Time

• Orders are processed within 1–3 business days after payment is received.

• Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeframes

• United Kingdom: Estimated delivery within 7–15 business days.

• International Orders: Estimated delivery within 10–25 business days, depending on destination and customs clearance.
  Delivery times are estimates and may vary due to factors beyond our control.

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and order weight.

• Occasionally, we may offer free shipping promotions.

4. Order Tracking

• A tracking number will be emailed to you once your order has been dispatched.

• Tracking may take up to 48 hours to become active.

5. Customs & Import Taxes

• International orders may be subject to customs duties or taxes, which are the buyer’s responsibility.

• The Aurora Trend is not responsible for delays caused by customs processes.

6. Lost or Delayed Packages

• If your order has not arrived within the estimated timeframe, please contact us at contact.auroratrend@gmail.com.

• We are not liable for delays caused by courier services, weather conditions, or customs.