Privacy policy
Privacy Policy
The Aurora Trend (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (theauroratrend.com) or make a purchase from us.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, billing/shipping address, phone number, and payment details.
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Order Information: Products purchased, order history, and transaction details.
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Technical Information: IP address, browser type, device information, and browsing behavior on our website.
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Cookies and Tracking: We use cookies to improve your shopping experience, remember preferences, and analyze website traffic.
2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders.
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Communicate with you about your orders, enquiries, or customer support requests.
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Send you marketing emails (only if you have opted in).
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Improve our website, products, and services.
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Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share it with:
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Service Providers: Payment processors, shipping companies, and IT support to fulfil your orders.
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Legal Authorities: If required by law or to protect our rights, property, or safety.
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Analytics & Advertising Partners: To help us improve our marketing and website performance.
4. Cookies
Our website uses cookies to provide you with the best possible experience.
You can choose to disable cookies in your browser settings, but please note that some features of the website may not function properly.
5. Data Security
We implement appropriate security measures to protect your personal data.
While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under UK data protection laws (including the UK GDPR), you have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate information.
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Request deletion of your personal data (subject to legal obligations).
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Withdraw consent for marketing communications at any time.
7. Data Retention
We will keep your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date revised accordingly.